To do this, go to the main login screen of SWTOR website and enter your username and password and leave the security key field blank. Then on the next screen, choose “Lost Security Key?”. This will send a one time password to your email to verify that you want to remove the security key, then you’re basically set!
StreetPunk
06.16.2013 , 05:54 AM | #3
StreetPunk
06.16.2013 , 06:21 AM | #4
OwenBrooks
06.16.2013 , 06:28 AM | #5
StreetPunk
06.16.2013 , 06:39 AM | #6
OwenBrooks
06.16.2013 , 06:44 AM | #7
Either try the link again or CS will be back here tomorrow , not sure if they will say you have to call or not though
You didn’t lock your account at all ? maybe a password reset may do something ? https://account.swtor.com/user/password/recover
Edit — if you do have to phone try using Skype or another VOIP lot cheaper usually
Hope you get it sorted mate, heading off for bed myself 1045pm here
StreetPunk
06.16.2013 , 06:53 AM | #8
Either try the link again or CS will be back here tomorrow , not sure if they will say you have to call or not though
You didn’t lock your account at all ? maybe a password reset may do something ? https://account.swtor.com/user/password/recover
Edit — if you do have to phone try using Skype or another VOIP lot cheaper usually
Hope you get it sorted mate, heading off for bed myself 1045pm here
Thanks man. Good night.
StreetPunk
06.16.2013 , 08:01 AM | #9
VeryBlackRaven
10.28.2013 , 12:44 PM | #10
To do this, go to the main login screen of SWTOR website and enter your username and password and leave the security key field blank. Then on the next screen, choose “Lost Security Key?”. This will send a one time password to your email to verify that you want to remove the security key, then you’re basically set!
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Источник
Swtor security key не работает
Few years ago, I once reseted my smartphone, so I lost my access to the Security Key app (and the serial key). That means I had no way to log in to my account. I sent a message to the support team, and then they told me I had to do international calls (I live in Spain) in order to find a resolution. As you may imagine, those calls cost an interesting amount of money I’m not willing to pay.
Does anyone know of a program that will allow me to call for free?
I didn’t need to do an international call for my lost security key. I just had to log on the website, leaving the security key blank, click on the thing telling that I lost it after trying to log, and they sent me a one-time password on my e mail and that was all
Such thing doesn’t appear in my case, maybe I’m missing something. It only says: «LOGIN FAILED», as a captcha appears below.
I didn’t need to do an international call for my lost security key. I just had to log on the website, leaving the security key blank, click on the thing telling that I lost it after trying to log, and they sent me a one-time password on my e mail and that was all
Few years ago, I once reseted my smartphone, so I lost my access to the Security Key app (and the serial key). That means I had no way to log in to my account. I sent a message to the support team, and then they told me I had to do international calls (I live in Spain) in order to find a resolution. As you may imagine, those calls cost an interesting amount of money I’m not willing to pay.
Does anyone know of a program that will allow me to call for free?
I didn’t need to do an international call for my lost security key. I just had to log on the website, leaving the security key blank, click on the thing telling that I lost it after trying to log, and they sent me a one-time password on my e mail and that was all
Such thing doesn’t appear in my case, maybe I’m missing something. It only says: «LOGIN FAILED», as a captcha appears below.
Such thing doesn’t appear in my case, maybe I’m missing something. It only says: «LOGIN FAILED», as a captcha appears below.
Reset your Password first, then it works
Few years ago, I once reseted my smartphone, so I lost my access to the Security Key app (and the serial key). That means I had no way to log in to my account. I sent a message to the support team, and then they told me I had to do international calls (I live in Spain) in order to find a resolution. As you may imagine, those calls cost an interesting amount of money I’m not willing to pay.
Does anyone know of a program that will allow me to call for free?
use Skype, it should be free
I didn’t need to do an international call for my lost security key. I just had to log on the website, leaving the security key blank, click on the thing telling that I lost it after trying to log, and they sent me a one-time password on my e mail and that was all
Such thing doesn’t appear in my case, maybe I’m missing something. It only says: «LOGIN FAILED», as a captcha appears below.
Such thing doesn’t appear in my case, maybe I’m missing something. It only says: «LOGIN FAILED», as a captcha appears below.
I had this problem earlier today, then after trying a bunch of the passwords I used back in the day I figured I’d try with my EA account password and that actually worked and I got to the page where I could say I lost my security key. So I’m guessing the LOGIN FAILED message is just telling you that your username or password is incorrect, before even checking the security key field.
Such thing doesn’t appear in my case, maybe I’m missing something. It only says: «LOGIN FAILED», as a captcha appears below.
I had this problem earlier today, then after trying a bunch of the passwords I used back in the day I figured I’d try with my EA account password and that actually worked and I got to the page where I could say I lost my security key.
So I got this problem also, but I can’t removed the key from my EA-account as I don’t even have that option on that account page. No linked games either. The game is in Origin, and I think I bought it through Origin, but I can’t do anything there either. I don’t get the lost security key-link. I really have to call them? That’s dumb. Think I might just get a new account, but of course I will probably have to have a new email for that because the current one is tied to the account I can’t get access to. -_-;
Источник
Security Key Problems
Quepide
01.09.2018 , 05:04 AM | #1
Okay, so I’m currently starting to get really pissed of at this dysfunctional process of getting a security key. I have downloaded the app and logged in on my account on the website, I typed in the serial number given on the computer into the phone. Then, when I write in the security key from the phone to the computer, this comes up:
Sorry, we couldn’t find your serial number. Try again?
Does anybody know how to solve this mess? I really want the perks you get from having a security key. I have tried several times to uninstall the app and re-log in to retstart the process, but it doesn’t *********** work. I’m starting to lose my gosh darn patience with this.
I have tried to make contact with the useless customer service at EA, but I can’t find out how the **** I get hold of them; it’s such a sprawling mess of websites that don’t give any answers. Would be easier to make contact with my dead ancestors’ spirits through an oujia board.
If anybody knows anything about how to solve this I would be endlessly thankful.
ceryxp
01.09.2018 , 05:34 AM | #2
Here is the link to the the EA support page for setting up a security key. Perhaps it will help you; perhaps not.
Here is the link to the contact info page for EA support.
≈ Just your average, opinionated, disabled, queer gaymer.
Dantoni
01.22.2018 , 03:46 PM | #3
NSevven
01.22.2018 , 04:10 PM | #4
jimcoast
01.22.2018 , 05:05 PM | #5
ShieldProtection
01.22.2018 , 05:53 PM | #6
Okay, so I’m currently starting to get really pissed of at this dysfunctional process of getting a security key. I have downloaded the app and logged in on my account on the website, I typed in the serial number given on the computer into the phone. Then, when I write in the security key from the phone to the computer, this comes up:
Sorry, we couldn’t find your serial number. Try again?
Does anybody know how to solve this mess? I really want the perks you get from having a security key. I have tried several times to uninstall the app and re-log in to retstart the process, but it doesn’t *********** work. I’m starting to lose my gosh darn patience with this.
I have tried to make contact with the useless customer service at EA, but I can’t find out how the **** I get hold of them; it’s such a sprawling mess of websites that don’t give any answers. Would be easier to make contact with my dead ancestors’ spirits through an oujia board.
If anybody knows anything about how to solve this I would be endlessly thankful.
use «settings/menu» button/key on your phone, for samsung galaxy s 3 android, its the left button on your phone. click «settings»
it will open a whole new page of SWTORSK, look carefully down in that screen, «Sync Now» click it. try again.
This is a VERY common problem with phones+computers, this action will correct server time/clock. If its still not work, then go your phone clock/time/date settings, and disable «use network supported time» and/or vice versa. Thats why all of this stuff is called «synchronization»
This is your fault because you did not enabled synchronization features on your phone. (Gmail,system, apps etc) An app requires the correct time/date to work properly. Just like windows clock on your computer. If you put clock older time in your windows, then you will notice Google Chrome,Firefox and/or programs will have outdated issues. For example.
Learn computer basics before insulting to BioWare.